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GRADUATE INVOLVEMENTNSF · NSFNSF

SAI: Human-Cognizant Bridge Maintenance Decision Making through Models of Trust, Adaptation, and Participation

Colleen Chiu-Shee·University of Illinois at Urbana-Champaign, IL·2025–2028·ACTIVE
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INSTITUTION

University of Illinois at Urbana-Champaign, IL

PRINCIPAL INVESTIGATOR

Colleen Chiu-Shee

FUNDING

$750K

YEAR

2025

MOONBASE SCORE

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Abstract

This project aims to develop and test a novel human-cognizant decision-making framework for bridge maintenance that integrates predictive modeling and institutional trust, behavioral adaptation, and participatory insight to improve infrastructure resilience and expand long-term economic opportunity. Bridge maintenance decisions have wide-reaching societal consequences – affecting public safety, job accessibility, freight mobility, and economic productivity – yet current models often overlook the human and institutional dynamics that shape those outcomes. By embedding decision-maker trust in machine learning models for bridge deterioration prediction, modeling how individuals and businesses adapt to disruptions, and incorporating stakeholder input into maintenance prioritization, this research transforms how infrastructure decisions are made. The project supports the progress of science and engineering and serves the national interest by informing infrastructure strategies that enhance safety and deliver greater economic impact for the public. Technically, the project advances four key innovations: (1) it reframes trust as a measurable design element of machine learning models by testing how model explainability, data quality, and uncertainty influence adoption by public-sector agencies; (2) it introduces modeling of behavioral adaptation among commuters and businesses in response to bridge maintenance disruptions, drawing on theories of risk, habit, and loss aversion; (3) it develops formal participatory models that assess how public input can enhance maintenance prioritization under budget constraints; and (4) it integrates these insights into an opportunity-sensitive planning framework that quantifies access and economic impacts alongside engineering performance. The research uses multimodal bridge deterioration models, stakeholder interviews and experiments, behavioral simulations, and scenario-based evaluation to test its framework. By combining civil engineering, behavioral science, and decision theory, the project advances the analytical foundations of infrastructure planning and delivers tools to support more adaptive and economically effective decisions for transportation agencies and communities nationwide. This award reflects NSF's statutory mission and has been deemed worthy of support through evaluation using the Foundation's intellectual merit and broader impacts review criteria.

GRADUATE INVOLVEMENTTranslational ResearchArtificial Intelligence (AI)Directorate for Social, Behavioral and Economic SciencesStrengthening American Infras.throughbehavioralmodelsplanningsimulationshumanaffectingaccessdevelopsbridgeembeddingworthyreflectsshapemeritassessundermachinebudgetaversion

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